Applies to the Servix customer app and the Servix captain app.
Last updated: 9 August 2026
You can delete your Servix account and the personal data attached to it at any time. You do not need to install the app to make the request.
Email supportservix@inwora.com with the subject “Account deletion request” from the address registered to your account, or message us on WhatsApp from your registered number. Include:
We may ask a question or two to confirm the request really comes from the account holder before we act on it, and we will email you once deletion is complete.
Before you delete. Deletion is permanent and cannot be undone. If you are a captain, withdraw any remaining wallet balance first — once the account is gone we cannot release it to you. Close or resolve any open job before requesting deletion.
A small amount of information survives deletion where the law requires it or where it protects other users:
| Data | Why it is kept | How long |
|---|---|---|
| Payment, wallet and withdrawal records | Tax, accounting and regulatory obligations | As applicable law requires |
| Records for an open job or dispute | To settle it fairly for both sides | Until it is closed |
| Cash settlement ledger entries | To reconcile amounts already owed | Until settled, then as accounting rules require |
| Fraud, abuse and safety records | To stop a banned account simply re-registering | As long as needed for that purpose |
| Server and diagnostic logs | Security monitoring and troubleshooting | A limited period, then deleted or aggregated |
Your account is deactivated immediately and stops being visible to anyone else. Personal data is removed or irreversibly anonymised from our live systems within 30 days, and purged from encrypted backups within 90 days as those backups age out of rotation.
If you would rather know exactly what we hold about you before deciding, ask us first: supportservix@inwora.com · +91 90257 28998 · WhatsApp. Our Privacy Policy explains what we collect and why.
Servix